We have a dedicated and highly experienced claims team to make sure we’re there when you need us.

It is important that the claims process is stress-free and efficient for our clients. We know that you trust us with your insurance because you need us when it matters most, and we take that seriously. Our goal is to simplify the process, get your claim sorted quickly, and reduce the impact of a claim on you and your business. We are proud to be strong advocates for our clients.

To streamline your claims process, download and complete the relevant PDF claim form and email it to claims@vcib.co.za.

Please note that the availability of claim forms may vary depending on your insurance policy or the nature of your claim. If you are unsure which form to use, please contact your VCIB Account Executive or our claims team for guidance.