Emergency Assist Programme

VCIB offers Policy Holders some peace of mind in the event of a roadside and/or medical emergency.
Call 0861 824 222, for assistance in an emergency.

VCIB Assist offers seamless access to value-added services – These services are available 24/7/365

Services include:

  • An integrated self-service web portal compatible on tablets, laptops and PC’s
  • Additional cover can be requested via the app or lodge a claim on the app and web-based portal
  • Built-in accident manager to help you capture all the relevant information including third party details through the licence disk and driver’s licence disk scanning functionality
  • Vehicle Pre-inspection – take photos of the vehicle, scan the license disk to capture the relevant details
  • Home Pre-inspection - take photos of the household items, per room and capture the item values
  • A built-in panic button to push in case of an emergency
  • Connected platform with live tracking Claims Assist – track assist providers live location on route to you

Need insurance? Call us for a quote!

(011) 485-1124

Why Choose Us?

  • Proactive claims service  - We will appoint a claim’s handler who will keep you informed and guide you through the whole process. 
  • Competitive premiums - We have partnered with leading insurers to offer you tailor-made solutions at a competitive price.  
  • Personalised service - Your business is not just a number. We know our customers by name since 1985.